Privacy Policy

Collector Station is a digital pack-opening platform for trading cards. To make this work we collect what's needed to identify your cards, process payments, ship physical inventory, and reach you with order updates. We do not sell your data. We only share data with third parties when it's necessary to run a feature you used (paying for a pack, identifying a card photo, etc.).

You can request deletion of your account and personal data any time by emailing info@radical.company.

From you, when you sign up or use the app

›Account info: email address, optional display name.

›Phone number: captured at Shop Pay checkout if you provide one. Used for order confirmations and pack-ready alerts via SMS. You can opt out at any time by replying STOP to any text.

›Payment info: handled by Shopify and Stripe — we never see your card number. We store the last 4 digits for receipt display.

›Card photos you upload: when you scan a card to add it to your collection or list it for sale, the photo is sent to AI-powered identification services (see "Third-party services" below).

›Pack purchase history: which packs you bought, which cards you pulled, what you chose to do with them (keep, vault, consign, sell back).

›Wallet balance + transaction history.

›Shipping address if you ship cards out of the vault.

Automatically

›Device & browser data: IP, browser type, OS, screen size — used for security and to render the right UI.

›App usage logs: what pages you visited and what features you used, to debug issues and improve the product. No third-party advertising trackers.

›Run the platform: pack purchases, openings, consignment, payouts.

›Identify cards you scan and provide market value.

›Send transactional SMS and email: order confirmations, pack-ready alerts, payout notifications, security alerts.

›Send occasional marketing SMS / email about new product drops and features. You can opt out (reply STOP to texts; unsubscribe link in emails).

›Detect fraud, abuse, and security issues.

›Comply with our legal and tax obligations.

We use the following processors. Each is contractually bound to handle your data only for the purpose listed and may not use it for their own purposes (e.g. AI training).

›We do not sell or rent your personal data.

›We do not use third-party advertising trackers (Facebook Pixel, Google Ads, etc.).

›We do not share your card photos with anyone other than the AI identification processors listed above.

›We do not use your scan photos to train any AI model — neither ours nor a third party's. (Internal aggregate statistics about scan accuracy are computed and stored, but the underlying photos are not used as training data.)

›Access: request a copy of the data we hold on you.

›Correction: correct inaccurate data.

›Deletion: request full account deletion. We'll remove your account, collection records, and personal data within 30 days. We may retain transaction records for tax and accounting purposes per IRS requirements.

›Opt out of marketing: reply STOP to any SMS, unsubscribe link in any email.

›Opt out of AI scan processing: manually enter card info instead of using the scan flow.

Send any of these requests to info@radical.company.

Collector Station is not intended for users under 18. We don't knowingly collect data from children under 13. If you believe we have collected data from a child, contact us and we'll delete it.

The platform is operated from the United States and your data is stored on US servers. By using Collector Station, you consent to your data being transferred to and processed in the US.

We may update this policy. Material changes will be posted here and notified via email or in-app banner. The "Effective" date at the top reflects the current version.

Questions or requests: info@radical.company
Mailing address: Collector Station / Radical Company, Greenville, SC, USA